Privacy & Data Protection Policy

We collect the following types of personal data when you interact with our website, products, or services:

• Personal Identifiable Information (PII):

  ◦ Name
  ◦ Contact details (email address, phone number)
  ◦ Company name
  ◦ Job title or role
  ◦ Any other information you provide through contact forms, surveys, or customer support requests

• Non-Personal Information:

  ◦ Website usage data (IP addresses, browser type, location data, browsing history, pages visited)
  ◦ Cookies and similar technologies to enhance user experience
  ◦ Analytics and website performance data

We collect and process personal data for the following purposes:

• To Provide Services: To respond to inquiries, deliver product information, or fulfill requests for customized solutions and technical support.

• To Improve Our Website: To analyze website traffic, understand how users interact with our site, and improve user experience.

• Marketing and Communication: To send updates, promotional content, newsletters, and other information relevant to our services. You can opt-out of marketing communications at any time.

• Legal and Compliance Purposes: To ensure compliance with applicable laws, regulations, and industry standards.

Under the Personal Data Protection Bill, 2019 (India), personal data processing should be based on lawful grounds, including consent. We process your data based on the following legal grounds:

• Consent: We obtain your explicit consent for the collection and processing of your personal data, especially when you share your details via contact forms, newsletters, and inquiries.

• Contractual Necessity: We process personal data where necessary for the performance of a contract.

• Legal Obligation: We process personal data when required to comply with applicable laws.

By using our website or providing personal data to us, you consent to the collection, use, and processing of your personal data as described in this Privacy Policy.

We do not intentionally collect any sensitive personal data (such as financial information, health data, or biometric details) unless absolutely necessary and specifically required by you in relation to a service request. Any such sensitive personal data shared will be handled with additional care and subject to explicit consent from you.

We use the personal data you provide for the following purposes:

• To Provide Services: To respond to inquiries, deliver product information, or fulfill requests for customized solutions and technical support.

• To Improve Our Website: To analyze website traffic, understand how users interact with our site, and improve user experience.

• Marketing and Communication: To send updates, promotional content, newsletters, and other information relevant to our services. You can opt-out of marketing communications at any time.

• Legal and Compliance Purposes: To ensure compliance with applicable laws, regulations, and industry standards.

At LN Chemical Industries, we take the security of your personal data seriously and have implemented the following measures to protect it:

• Encryption: We use secure encryption technologies for data transmission.

• Access Controls: Personal data is only accessible to authorized employees who need it for business purposes.

• Regular Audits: We conduct regular security audits to ensure that our systems and data handling practices meet industry standards.

• Data Minimization: We only collect and retain personal data that is necessary for our business operations and legal compliance.

LN Chemical Industries does not sell, rent, or lease your personal data to third parties. We may share your information under the following circumstances:

• Service Providers: We may share data with trusted third parties, such as cloud service providers, technical support services, or payment processors, who help us operate our business. These third parties are contractually obligated to protect your data.

• Legal Compliance: We may disclose your data if required to do so by law or in response to valid legal requests from government authorities or law enforcement agencies.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction, provided the acquiring entity agrees to respect the terms of this privacy policy.

LN Chemical Industries ensures that any third-party service providers with whom we share personal data are bound by strict data protection agreements and adhere to applicable laws regarding data protection and privacy.

Under India's Personal Data Protection Bill, 2019, you have the following rights in relation to your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you.

• Right to Rectification: You can request the correction of inaccurate or incomplete personal data.

• Right to Erasure: You can request the deletion of your personal data, subject to legal exceptions.

• Right to Object: You can object to the processing of your personal data, particularly for marketing or profiling purposes.

• Right to Data Portability: You may request that your data be transferred to another service provider in a structured, machine-readable format.

To exercise these rights, please contact us at help@lnchemicals.com or use the contact us section of our website.

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, or contractual obligations. Once the data is no longer required, it will be securely deleted or anonymized.

We retain personal data based on the following criteria:

• As long as the data is necessary for providing services to you.

• For any period required by applicable law, such as tax or financial record-keeping requirements.

We use cookies and similar tracking technologies on our website to:

• Enhance user experience

• Analyze website traffic

• Personalize content and advertisements

You have the option to disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain parts of our website.

LN Chemical Industries operates globally, and your data may be transferred, processed, and stored in countries outside of your own, including but not limited to India, where our headquarters and operations are based. We ensure that all data transfers comply with data protection laws and are secured through appropriate technical and organizational measures.

We ensure that personal data transferred internationally is handled in accordance with the data protection provisions of the Personal Data Protection Bill, 2019, and other applicable laws.

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected personal data from a child under 18, we will take steps to delete it promptly.

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed of how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, or to exercise your rights under the Personal Data Protection Bill, 2019, please contact us:

LN Chemical Industries

Website: www.lnchemiclas.com
Email: help@lnchemicals.com
Phone: +918048986794